Employee dishonesty is more prevalent than we’d like to admit. Let’s face it: No one wants to think that one of their hand-picked employees may be stealing from them or cheating them. Yet it happens more often than we’d think. Keep reading to learn how to spot red flags with these steps to prevent business […]

This article was written by ACM President Dhara Patel and appeared in the Sept. – Oct. 2021 issue of Claims Magazine. There’s a saying, “Never let a good crisis go to waste.” In our line of work, it sometimes takes an emergency to trigger innovation. The pandemic taught us that claims departments have repeatable processes […]

6 signs your business may be about to have a data breach   Here’s some news that may keep you up tonight: More than 70 percent of cyber attacks target smaller businesses, resulting in a data breach and stolen data. And some 60 percent of hacked small and medium-sized businesses go out of business after […]

What you need to know about mobile ransomware   If you’ve been following the news lately, you know the dangers of ransomware on business computers. There’s an emerging threat as well: mobile ransomware. Here’s how it works: Your mobile phone screen freezes, then goes black. Up pops a message saying “Your phone is locked. We […]

Claim severity: up. Claim frequency: down. Renewals: up. New business quotes: down. What 2021 workers’ comp trends are affecting work comp claims and insurance – and how will those effects trickle down to your clients? Taking a look back at the first half of the year is Dhara Patel, president of American Claims Management (ACM), […]

Control your business risks with lockout/tagout safety Designed to protect employees involved in service and maintenance activities, lockout/tagout safety measures guard against the unexpected start-up of machines or equipment or the release of stored energy that could cause injuries. More prevalent in manufacturing companies, a lockout/tagout safety program can also be used at a bakery, […]

How you can help control business risk with a risk management plan In earlier blogposts, we’ve talked at length about risk assessment and management, along with loss control. Now let’s get down to brass tacks: What’s keeping you from creating your risk management plan, and keeping it going? While you can’t possibly eliminate all risk, […]

Retail data breaches: How shopowners can learn from others’ mistakes   Last year there were 3,950 confirmed data breaches exposing an overwhelming 4.1 billion compromised records, says Varonis, a data security platform. As of early April this year,  some 51 million people were hit by data breaches, up 564 percent for the first quarter, says […]

Why commercial auto claims are rising, and how you can keep your claims costs lower As a business owner, you may have noticed spiking commercial auto claims. If so, you’re not alone. It’s a nationwide epidemic of sorts. And it’s causing commercial auto insurance rates to rise faster than they have in more than a […]

In the era of COVID-19, everyday safety essentials include face masks, gloves, hand sanitizer and other equipment that helps stop the spread of infection. While these are important materials in terms of the pandemic, workplace personal protective equipment, or PPE, goes a step further. Multiple workplace situations may require PPE. While 2020 was the year […]