National third party administrator, American Claims Management Inc. (ACM) announced that Timothy O. Allen joined its team as the vice president of property claims in January 2015.
Allen brings more than 20 years of multi-line claims experience to the position having previously worked in a variety of claims leadership roles for The Travelers Companies. ACM has experienced rapid growth in recent years and Allen’s background in quality claims services backed by efficient operations will be invaluable as the company continues to expand.
While Allen was not actively seeking a new opportunity, he was drawn by ACM’s strong reputation and knew his background would be a great fit for the personalized service and proactive strategies for which the firm has become known.
“I’m excited about this opportunity because ACM represents the best aspects of a large company with the agility of a small business. In my short time here, we have already made workflow changes and business decisions that might have taken months to accomplish at other organizations,” Allen said.
ACM President of Commercial Liability, Dhara Patel agreed, saying. “Tim has already made quite an impact, implementing efficiencies that will create better results for our clients. His unwavering focus on service will enable us to continue in our mission to provide extraordinary client experiences.”
Since 1988, American Claims Management has been a nationwide third party claims administrator specializing in both commercial and personal lines. By offering professional expertise in claims administration, ACM is committed to providing superior claims services and innovative solutions. For more information, please visit www.ACMclaims.com. ACM is a subsidiary of Arrowhead General Insurance Agency Inc.