American Claims Management Chosen by Pet Health Provider VCA to Manage Claims Experience

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American Claims Management, Inc. (ACM) has assumed third party administration of all animal malpractice, general liability, auto and property claims for Veterinary Centers of America (VCA), a publicly traded provider of pet health care services.

By partnering with VCA’s experienced Risk Department, ACM will help allow the local leadership teams to focus on pet health, not insurance claims, explained ACM President of Property and Casualty Dhara Patel. They chose ACM for its clear communication and collaboration practices, technology offerings and ultra-customization capabilities, allowing an exact fit to VCA’s needs.

Headquartered in Los Angeles, California, VCA not only operates over 680 animal hospitals in the U.S. and Canada, but also a nationwide clinical laboratory system that provides diagnostic services to more than 14,000 independent pet hospitals. VCA stock is traded on NASDAQ under the symbol WOOF.

Not only is VCA a leading provider of pet health care services, but they have also established the largest small animal private practice post-graduate education program for veterinarians in the world. Employing more than 3,000 veterinarians, VCA boasts the largest group of specialists of any veterinary care company.

“The VCA team is made up of incredibly talented and energetic people, and we are excited to be able to service their network as they continue to grow through acquisitions at an incredible rate,” said Patel.

Since 1988, American Claims Management has been a nationwide third party claims administrator specializing in both commercial and personal lines. By offering professional expertise in claims administration, ACM is committed to providing superior claims services and innovative solutions. For more information, please visit ACM is a subsidiary of Arrowhead General Insurance Agency Inc.