Dhara Patel, president of the P&C Division at American Claims Management, said a spike in severity and frequency in commercial auto claims is cause for concern, and a result of a rise in medical costs associated with catastrophic injury claims and distracted driving. Patel spoke with Claims Journal in an exclusive interview during the recently held annual International Association of Claim Professionals’ annual conference in Sonoma, Calif.
Uptick in Auto Claims Severity Due in Part to Distracted Drivers
